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MACK WARRANTY - CAMCORDER / VIDEO - PROFESSIONAL AND PERSONAL USE. Below are the Mack Warranty options for video cameras and camcorders:
1. 2 Year Video Camera under $1000 - $63
2. 2 Year PROFESSIONAL Video Camera under $5000 - $130
3. 2 Year PROFESSIONAL Video Camera under $10,000 - $250
4. 2 Year PROFESSIONAL Video Camera under $15,000 - $575
5. 4 Year Video Camera under $500 - $57
6. 4 Year Video Camera under $1200 - $82
7. 4 Year Video Camera under $5000 - $190
8. 4 Year PROFESSIONAL Video Camera under $5000 - $245
9. 4 Year PROFESSIONAL Video Camera under $8000 - $320
10. 4 Year PROFESSIONAL Video Camera under $10,000 - $430
11. 4 Year PROFESSIONAL Video Camera under $15,000 - $750
FAQ - MACK CAMERA WARRANTIES FROM TAPEWORKS TEXAS:
Q: Can I buy my CAMERA from anywhere, and then get a Mack Warranty from TapeWorks Texas?
A: Yes, as long as your unit has a manufacturer's warranty to begin with, and you have a receipt with the model number, pricing, date, etc.
Q: How long after I purchase my CAMERA can I get a Mack Warranty?
A: NEW RULE! You have until your CAMERA has 90 days remaining on the manufacturer's warranty to purchase your Mack Warranty from TapeWorks Texas.
Q: When does the CAMERA Warranty Begin?
A: It will begin AFTER the manufacturer's warranty for your unit.
Q: What information do I need to give TapeWorks Texas when I purchase a warranty?
A: Only your name, address, phone, email, and payment information will be required at that time. The other details - CAMERA model, serial number, etc - will be given to Mack after you receive your warranty cards in the mail via USPS First Class Mail.
Q: Is MACK a reliable company?
A: Mack has been in business for nearly 70 years, and I feel that says a lot about how they treat their customers, because you don't stay in business that long if you are abusing your customers. TapeWorks Texas has been relying on Mack for warranty services for years, and they are a great group of people.
Q: Is there a Mack Warranty available for MORE than 3 years for my CAMERA?
A: Mack has recently added warranties of 5 years for CAMERA warranties. For more information, please email Brian Pool at tapeworksbrian@sbcglobal.net
Q: What is covered or not covered with a Mack Warranty for my CAMERA?
A: Mack covers all Manufacturer's Defects. Accidental damage from abuse is not covered. If something fails on the CAMERA, Mack will restore it to Manufacturer's specifications.
Q: Who will work on my CAMERA if there is a problem?
A: Your CAMERA will be worked on by the EXACT SAME PEOPLE as if you still had the original warranty.Difference being Mack will be paying the bill instead of you. Mack uses the nearest authorized service center to you for your product service.
Q: When choosing the price category for my CAMERA, should I include the tax, shipping, and other charges?
A: No, only the CAMERA INVOICE PRICE should be used in calculating which warrranty price category you will need. Q: I still have questions after reading the FAQ!
A: Contact Terry Gilmer via email at tapeworksterry@sbcglobal.net and I will be happy to answer any questions you may have.
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